Privacy

We collect information you choose to provide, including:

• your name, email address, business name, and order details;
• payment status, checkout details, and related transaction information from Stripe;
• emails, support requests, instructions, feedback, and other messages you send us;
• food photos, menu photos, dish names, logos, and other order materials you send for editing.

We may also receive basic technical information when you use our website, such as IP address, browser or device details, pages visited, timestamps, and security or server logs.

We use information to:

• process orders and confirm payment status;
• edit, review, and deliver menu photos;
• contact you about your order, instructions, or support needs;
• provide re-edits, refunds, and customer service;
• maintain business, tax, accounting, and legal records;
• protect the website, prevent fraud, and troubleshoot issues;
• improve service quality, editing workflows, and operations;
• send promotional emails where permitted by law and your consent or relationship with us.

We may send occasional promotional emails about Nicer Menu where permitted by law. Promotional emails will include a way to unsubscribe or opt out. You can also opt out by emailing support@nicermenu.com.

Even if you opt out of promotional emails, we may still send transactional messages about your order, payment, delivery, refund, security, or support requests.

We do not sell personal information. We share information only as reasonably needed to operate Nicer Menu, provide the service, meet legal obligations, or protect our rights.

For example, we may share information with payment processors such as Stripe, email and communication providers, website hosting and security providers, file storage or delivery tools, professional advisors, and manual, automated, AI-assisted, or third-party image editing tools.

We may also disclose information if required by law, court order, or a lawful request, or if we believe disclosure is necessary to protect Nicer Menu, our customers, or others.

We may use photos you submit and finished edited photos as portfolio, before-and-after, or marketing examples for Nicer Menu. If you want us to stop using your photos publicly, email support@nicermenu.com and we will handle the request within a reasonable time.

We keep information only as long as reasonably needed for the purposes described in this policy, including providing the service, supporting customers, keeping business and legal records, resolving disputes, preventing fraud, and meeting accounting or legal obligations.

We use reasonable safeguards designed to protect information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. No website, email workflow, or online service can be guaranteed to be completely secure.

Depending on where you live and the information involved, you may have the right to ask for access to personal information we hold about you, request corrections, withdraw consent where applicable, ask us to delete information where we are not required to keep it, or ask questions about our privacy practices.

To make a request, unsubscribe from promotional emails, or ask a privacy question, email support@nicermenu.com. We may need to verify your identity before responding to certain requests.

Narun Software Inc. is based in British Columbia, Canada. We aim to handle personal information in line with applicable Canadian privacy principles, including reasonable purposes, limited collection, meaningful consent where required, safeguards, openness, and access and correction rights.

We may update this policy from time to time. If we make material changes, we will update the date above and may provide additional notice where appropriate.

Questions about this privacy policy or Nicer Menu's privacy practices? Email us at support@nicermenu.com.